Part A (50% of marks) Critically analyse the expression “If you don’t measure it, you can’t manage it” in the context of business process improvement.
Part B (50% of marks) Compare and contrast below two of the following strategies, discussing how they seek to achieve business improvement and provide a critique of the “relative” strengths and weaknesses each.
Total Quality Management Business Process Re-Engineering Both sections of this assignment should be supported by reference to authoritative literature to develop and support the arguments made. Report Length:- 3,000 words (1,500 words per part) Marking criteria T
he understanding displayed via maturity of the arguments 40% The breadth of the literature reviewed 40% The Quality and Professionalism displayed in the report 20% Remarks: – Part A is focus on Process improvement, NOT Performance measuring or Process control – Short introduction not more than 200 words – Part A & B are not related, but there need to be a transition and in one document – Focus on discussion, no need to have a conclusion